Contact Us and FAQs
Have questions or need assistance? Explore our FAQs or contact our friendly team for guidance on courses, certification, and learning support.
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Info
Contact or Visit Us
Phone Number
WhatsApp/Viber
Email Address
By Appointment Only
Office visits are by appointment only.
Please contact us in advance to arrange a visit.
Address
Calle de la Caléndula 93, Miniparc III, Edificio E, El Soto de la Moraleja, 28109 Alcobendas, Madrid, Spain.
FAQ
Frequently Asked Questions
Trinity and Cambridge Exam Preparation Courses
At EBC Idiomas, we offer tailored exam preparation courses designed to equip you with the skills and confidence needed to excel in your Trinity and Cambridge exams. Our experienced instructors provide personalised guidance and resources to ensure you are fully prepared.
Which exam preparation courses do you offer?
Is there a teacher?
Yes. All our exam preparation courses include teacher support and guidance. For Trinity ISE and Cambridge exam preparation, you receive 10.5 hours of teacher input and guidance. For Trinity GESE preparation, you receive 4.5 hours. Your teacher provides guidance and feedback to help you prepare effectively for your exam.
How long are the exam preparation courses?
Course length varies depending on the exam you choose.
Courses range from 3–7 weeks.
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Trinity ISE (Integrated Skills in English) – 7 weeks
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Trinity GESE (Graded Examinations in Spoken English) – 3 weeks
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Cambridge B1 Preliminary (PET) – 7 weeks
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Cambridge B2 First (FCE) – 7 weeks
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Cambridge C1 Advanced (CAE) – 7 weeks
Do you provide practice exams and feedback?
Yes, all exam preparation courses include practice tests, individual feedback, and exam strategies to help students perform confidently on exam day.
Can I take the exam at your academy?
We offer preparation courses to help you prepare for your Trinity College London or Cambridge English exam. Exams must be taken separately at an official exam centre. Exam fees are not included in the preparation course, so you will need to contact your chosen exam centre directly for information about registration, dates, and fees.
Professional Skills Courses
At EBC Idiomas, we deliver tailored English courses designed to build your skills and confidence across General and specialist areas. Our expert teachers provide live, personalised instruction and feedback so you progress effectively, wherever you are in real time.
What types of courses do you offer in English?
We provide specialised professional courses including
- Private English Classes (A1 to C2)
- Interview Success Training
- Professional Communication Skills
- Presentation Skills
- Financial and Business English
- Data Protection
They are designed to develop practical skills that can be applied immediately in the workplace.
Is there a teacher?
Who are the courses designed for?
Our courses are ideal for professionals, job seekers, corporate learners, and anyone who wants to improve their English proficiency in specific career-related areas, enhance workplace communication, and succeed in interviews, presentations, or compliance tasks.
How are the courses delivered?
All courses are live and interactive, taught by experienced instructors in our virtual classroom. You receive real-time guidance, personalised feedback, and practice opportunities to strengthen skills in speaking, writing, and professional communication.
Can I take these courses from anywhere in the world?
Yes. Our courses are fully online and accessible globally, providing the same high-quality instruction, interactive exercises, and support regardless of your location, so you can learn English for professional success from home or the office.
Master English Courses
At EBC Idiomas, we offer Master English, a flexible, self-paced online programme designed to improve your English skills and confidence. You will learn through structured lessons, exercises, and progress tests, followed by a final exam marked by an EBC teacher to assess and verify your English level. Passing the final exam is required to receive your CEFR-aligned EBC certificate.
Who is the Master English course for?
Master English is suitable for learners at all levels (A1–C2) who want to improve their English independently, at their own pace, without fixed schedules.
How does the self-study programme work?
The programme provides structured lessons, interactive exercises, pronunciation tools, and progress tests to help you build your English skills. You can study online at your own pace, track your progress, and develop your reading, writing, listening, and speaking skills through practical, engaging activities. There is a final exam that is marked by an EBC teacher. This teacher-marked assessment is used to verify and assess your English level. Passing the final exam is required to pass the course and receive the certificate.
Is there a teacher?
Master English combines structured online learning with teacher assessment. You will learn through guided lessons, interactive exercises, pronunciation tools, and progress tests, all supported by built-in course materials. At the end of the course, your final exam is reviewed, assessed, and graded by an EBC teacher. If necessary, you may be asked to resubmit your exam through the online assessment process.
Do I receive a certificate after completion?
Yes. Upon finishing the programme, you receive a CEFR-aligned EBC Idiomas certificate that can be downloaded and printed.
Teacher Training Courses
Which teacher training courses are available?
Is there a teacher?
Yes. Our Trinity teacher training courses are taught by highly qualified and experienced trainers who have been vetted and authorised by Trinity College London.
Who can enrol in these courses?
Are these courses accredited?
What is the format of the courses?
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